Social Security

The Social Security Department is responsible for supporting Islanders through work, pensions and benefits. 

The Department provides more than £350 million worth of benefits every year. This includes £167 million for old age pensions and £75 million for Income Support, as well as funding for GP and prescription subsidies, sickness benefits, long term care and cold weather payments. The department also supports people who are unable to work, while promoting financial independence and ensuring that benefits go to those who need them.

Focus for 2017-2019

  1. Undertaking a review of the Social Security Fund and the balances decisions we will need to make to keep it viable.
  2. Adapting services to meet the needs of the changing labour market.
  3. On-going improvements to general services and anti-discrimination legislation.

Savings & Benefit changes

In 2016, the Social Security department will have made savings of £0.7 million and benefit changes of £5 million. The department is now committed to making a further £2.8 million of recurring savings and will deliver the balance of £4.8 million of benefit changes between 2017 and 2019 by:

  • Promoting financial independence
  • Improving targeting of benefits
  • Continuous improvement, through Lean methodology, will improve existing customer service and enable new services without increasing costs
  • Gradual savings as staff leave and don’t need to be replaced.
2017 - 2019


To support our key areas of focus we will be allocating £0.8 million of growth between 2017 and 2019 for:

  • A new targeted Christmas Bonus for vulnerable low-income groups.
  • Renewal of the Food Cost Bonus for households with incomes above the level of income support but too low to pay income tax.
2017 - 2019